| |
![]() |
||||||||
| PikeNet
Dispatch, Dec 11, 2003 Vol 8 No. 92 (721), "More than 9,000 subscribers" |
|||||||||
| Subscriber: |
||
| Previous Dispatch / Next Dispatch | ||
| Self-Service Causes Stress. Then It Doesn't. | ||
Anger Management... "What
do you do when an employee quits? Skin him?" That was Steve
Cotton's wry response to the idea of sub-dermal microchips mentioned
in last week's Dispatch, Will
You Scan Your Own Groceries? (Dec 2). Indeed, nobody spoke
in favor of implanting a device under your skin.
And several readers were quite hostile to the idea of automating grocery checkouts. "I hate bagging my own groceries." "Jewel will likely ... lose higher-income customers, who ... have enough stress ... in their lives to not want to also be grocery clerks and baggers." But other readers wrote positively about automating checkouts using RFID (Radio Frequency Identification) tags. Here's Walt Spevak, "I’d use it regularly if, when I unload my cart, my purchases travel through a 360-degree optical scanner..., a video camera leads to software recognizing products without bar codes (e.g., bagels) and ... it scans any coupons I might have." We do collectively alter our behavior over time. Remember when self-service gasoline was the new thing? It was a hassle. Now I'm stressed waiting ten seconds for an attendant when I'm in a state like Oregon where self-service gas stations are illegal. What are they thinking? --Peter Pike / ppike@pikenet.com | ||
| Peter Pike / PikeNet | Copyright © PikeNet
1996-2005 All Rights Reserved |
|